Bah Humbug!

I am posting this using Adam's laptop, as my computer seems to have developed a virus of some sort. I ran a complete system scan with Norton, and discovered a high-level risk problem that "requires manual removal." But when I follow the directions to manually remove the virus, it indicates that it is "not safe to remove manually." Huh? Norton's next recommended course of action is to "review risk details on Norton's Website." Which brings me back to the "requires manual removal" page. Santa, help me! Please bring me a new computer for Christmas!